Privacy
Policy

This Privacy Policy explains how BORZ.FIT collects, uses, stores and shares information when you visit our website, purchase a membership or participate in our private community, collectively referred to as the “Service”. In this Policy, “we”, “us” and “our” refer to BORZ.FIT.

We may collect your name, email address, account or community username, purchase and subscription information, support requests, survey responses and any information you choose to provide while using the Service.

We may also receive basic technical information such as your IP address, browser type, device information, referring pages and interactions with our website.

We use personal information to process and manage memberships, provide community access, communicate account and service updates, answer support requests, maintain security, prevent fraud, improve the member experience and comply with applicable legal obligations.

Where required by law, we rely on your consent, performance of a contract, compliance with legal obligations or our legitimate interests as the lawful basis for processing.

Payments are handled by our selected payment provider, and we do not directly store complete payment card details. Community access may be provided through Discord. We may also use trusted providers for hosting, email, analytics and customer support.

These providers may process information only as necessary to perform services on our behalf and according to their own terms, privacy policies and security practices.

We may share information with service providers that help us operate the Service, when you ask us to do so, during a business transfer, or when disclosure is reasonably necessary to comply with law, enforce our agreements, protect our rights or protect the safety of members and the public.

Our website may use essential cookies and similar technologies required for functionality and security. We may also use analytics technologies to understand traffic and improve the Service. Where legally required, non-essential technologies will be used only after receiving your consent.

We retain personal information only for as long as reasonably necessary to provide the Service, satisfy legal or accounting requirements, resolve disputes and enforce our agreements.

We use reasonable organisational and technical safeguards to protect information. However, no website, transmission or storage system can be guaranteed to be completely secure.

Depending on where you live, you may have the right to request access to, correction of, deletion of, restriction of or portability of your personal information, and to object to certain processing. Where processing relies on consent, you may withdraw that consent at any time.

You may also have the right to submit a complaint to your local data protection authority. Some requests may be limited where information must be retained to complete a transaction, protect security, exercise legal rights or comply with law.

We may send messages required to operate your account or membership. If you receive promotional emails, you may opt out at any time using the unsubscribe link included in the message. Opting out of marketing does not stop essential service communications.

We may update this Policy to reflect changes to the Service, our practices or applicable law. The revised version becomes effective when posted unless another effective date is stated. Where appropriate, we may provide additional notice of material changes.

To ask a question or exercise an applicable privacy right, contact us at contact@borz.fit. We may need to verify your identity before completing certain requests.